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US Program Staff

<strong>Edith Lee</strong>
Edith Lee

Edith Lee, LCSW, and Vice President of the US Program at Americares, possesses a bachelor’s degree in psychology from Arizona State University, and a master’s degree in social work from Western New Mexico University. She comes to us after serving as an executive leader at a Federally Qualified Health Center (FQHC) in southwest New Mexico. With a strong belief in service delivery that addresses the medical and mental health needs within communities, her expertise in addressing social determinants of health underpins her approach to strategy development, tactical execution, and operations management. Backed by 10 years of health and human services supervisory experience, Edith is personally committed to elevating the quality of care for underserved and marginalized populations. Edith’s career as a supervisor for health and human services nonprofits and direct mental health service provider experience as a Licensed Clinical Social Worker has given her a unique perspective on the entire continuum of needs – from prenatal health to geriatric populations.

Over the course of her career, Edith has successfully forged productive, responsive partnerships with national, state, and federal agencies, social service agencies, educational institutions, and managed care organizations. Some of her most accomplished work has been in leveraging the expertise of community health workers (CHWs) to impact patient health outcomes; expanding service line offerings through the acquisition and operations of senior programs to meet the biopsychosocial needs of the aging population; and participation in the improvement of community health center clinical quality measures, with focus on identification and improvement of disparity sensitive measures.

Edith believes that the ability to listen attentively is a key factor in inspired, visionary leadership – and this is a skill she has honed as both a clinical social worker and executive leader. She believes that only by engaging with and truly listening to partners and stakeholders can we build and sustain an organization and its programs and initiatives that meet the needs of target populations. With a fundamental belief in the power of communities to transform lives and an abiding desire to positively impact the lives of those we serve, Edith is deeply committed to leading a thriving organization with the programs, services, and staff necessary to achieve change. 

<strong>Nancy Nelle</strong>
Nancy Nelle

Nancy Nelle, Associate Director of the Patient Assistance Program at Americares, oversees partnerships with pharmaceutical donors to provide access to medicine via corporate patient assistance programs.

Nancy collaborates with donors to design patient assistance programs using a variety of models, and provides technical assistance to donors as well as ongoing program management.  Nancy works closely with pharmaceutical donor PAP teams to plan and manage inventories of donated medicines for patient assistance programs and provides operational support for patient assistance programs throughout the country.

Nancy has over 20 years’ experience in operations management, with a background in domestic and international program development and management.  Prior to joining Americares, Nancy served as an operations manager at several global corporations in the private sector facilitating growth and quality improvement. Nancy studied Business Administration at Dominican College.

<strong>Taylor Joyner</strong>
Taylor Joyner

Taylor is a Senior Associate for the U.S. Program at Americares. Taylor works within the Partner Management and Expansion of the U.S. Program network. She reviews partner applications and works with clinics through the onboaring process. Taylor also participates in the strengthening of the U.S. Program partner network by continuing the implementation of current tools and systems in addition to targeted educational initiatives to track the impact of Americares resources.

Taylor graduated from the University of South Carolina in Columbia where she received her Bachelor’s of Arts in Public Health. Throughout college, she demonstrated committment to community service, working with organizations such as Relay for Life, Adopt a Highway, Special Olympics and March of Dimes. Taylor graduated with Leadership Distinction in Community Service after serving in a variety of leadership roles for her University’s chapter of Alpha Phi Omega National Service Fraternity.

<strong>Kristina Otten</strong>
Kristina Otten

Kristina is a Senior Associate for the U.S. Program and is responsible for onboarding new behavioral health partners, managing and maintaining existing partnerships and supporting outreach and expansion efforts in the behavioral health sector.

Kristina manages the collection and storage of U.S. Program data and creates quarterly reports and dashboards to provide in-depth information on program outputs and trends. She reviews and analyzes donation offers to determine appropriateness of product and quantities for the U.S. clinic partner network. In the past, Kristina was an intern with the Americares Corporate Relations team where she assisted donor relationship management.

Kristina graduated from Providence College where she earned her Bachelor’s of Science in Health Policy Management, along with a Minor in Public and Community Service and a Certificate in Business Studies. Kristina was a Student Leader of the alternative spring break Global Service Learning Program in Nicaragua. She also participated in service projects in the Dominican Republic, Nicaragua and New Orleans, Louisiana.